Delivery
Track Order
Enter your Delhivery AWB number to check shipment status. We open the official Delhivery tracking page in a new tab and, when the backend is connected, render the scan timeline inline.
Shipment lookup
Safe delivery reminder
Verify the order ID when receiving the delivery. If there is a parcel issue, send the parcel-opening video and parcel photos to the support team on the same day.
Check serviceability
Not sure if we deliver to your area? Enter your pincode and we’ll check Delhivery’s coverage and tell you whether Cash on Delivery is available.
Complaint and resolution flow
Step 1Keep the order ID, AWB, and customer phone number ready.
Step 2Contact WhatsApp support with proof of the issue.
Step 3Verify refund, replacement, or exchange status through written confirmation.
