Account Dashboard
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PAN Card Information
Your PAN card details are required for high-value purchases and GST billing. All data is stored securely and used only for tax-compliance purposes.
Account Management
Manage your account status. Deactivating pauses your account temporarily; deleting is permanent and cannot be undone.
⚠ Danger Zone
These actions affect your account permanently. Please read carefully before proceeding.
Frequently Asked Questions
You can track your order using the Track Order page. Enter your Order ID or registered mobile number to get real-time status updates. You will also receive WhatsApp notifications for dispatch, out-for-delivery, and delivered stages.
We accept returns and exchanges within 7 days of delivery for eligible products. To qualify:
- The item must be unused, unwashed, and in its original packaging.
- A clear parcel-opening video is required as proof for disputes.
- Contact us on WhatsApp +91 9429429880 with your Order ID and video.
See our full Refund & Exchange Policy for details.
For security reasons, mobile number and email changes require identity verification. Please contact our support team on WhatsApp +91 9429429880 with a valid government ID. We will process the change within 24 hours after verification. You cannot change these details directly from the dashboard to prevent unauthorised access.
Deactivation temporarily suspends your account. You will not be able to log in or place orders. Your data is retained and can be restored by contacting support.
Permanent deletion removes all your personal data, order history, and preferences from our systems. This action is irreversible. You can initiate either action from the Account Management section above.
Yes. We take privacy and security very seriously:
- Passwords are hashed using PBKDF2-SHA-256 and are never stored in plain text.
- PAN card data is encrypted before storage.
- We do not store card details — all payments go through secure payment gateways.
- We will never ask for your OTP, UPI PIN, or full card number over chat or phone.
See our Privacy Policy and Safety Center for complete details.
PAN card details are required as per Indian tax regulations for transactions above a certain threshold. Providing PAN helps in:
- Generating accurate GST invoices for business purchases.
- Compliance with the Income Tax Act for high-value transactions.
- Faster refund processing directly to your bank account.
Submission is optional for standard purchases but mandatory for bulk or wholesale orders.
